Field Operations Manager · Mechatronic Engineer · Technical Project Coordinator

Systems
Designer.
Operations Lead.

I lead teams, streamline operations, and build systems that keep projects moving. With a background in engineering and hands-on operational leadership, I bridge technical thinking with real-world execution across fast-moving environments..

View Projects Open to Work
4+ Years experience
30+ People led
KE·RW Work authorisation
GMT+2 East Africa / CAT

📍 Kigali, Rwanda — Open to On-site & Global Remote Roles

About

Turning complexity into structured execution.

I hold a BSc in Mechatronic Engineering from JKUAT (2022) a discipline built around designing, integrating, and optimising systems. That engineering mindset now shapes how I approach operations and programme management: bringing structure to complexity, aligning teams, and driving reliable execution across technical and operational environments.

Today I manage field activation teams of up to 20 people at Digital Creations Rwanda, overseeing brand campaigns for clients including Equity Bank and Illovo Sugar (ABF Group). Before that, I ran production workflows, led product launches, and managed procurement across food manufacturing and creative industries.

I built my own PM tooling from scratch in Excel — an employee task tracking system with automated dashboards — because I believe PMs should understand the systems they manage. I want to lead engineering teams where that combination of hands-on technical depth and operational ownership makes a real difference.

01
Proven Team Leadership
Managed field teams of 18–20 in fast-moving activation environments. Coordinating people, timelines, client expectations, and daily performance reporting simultaneously.
02
Engineering Systems Thinker
Mechatronics trains you to see end-to-end systems, inputs, outputs, failure modes & feedback loops. That is exactly how I approach operational problems and project design.
03
East Africa Operator
I understand on-the-ground realities across Kenya and Rwanda: supply chains, market dynamics & stakeholder relationships that distributed global teams rarely have access to.
Projects

Selected Work

April 2026 – Present CURRENT ROLE
Activations Manager — Field Team Leadership
Digital Creations · Kigali, Rwanda
Managing end-to-end sales and marketing activation projects for major brands across Rwanda. Leading field teams of 18–20 members, coordinating directly with client brands, and delivering daily performance intelligence back to stakeholders.
Led field activation teams upto 20 members across national campaigns
Brand activations for Equity Bank and Illovo Sugar (ABF Sugar Group)
Liaison between client brand objectives and on-ground execution teams
Daily and weekly performance reports: sales progress, field insights, operational updates
Monitored task execution against activation plans, timelines, and KPIs
Team Management Brand Activation Client Liaison Performance Reporting Field Operations Stakeholder Coordination
2026 PM TOOLING
Employee Task Tracking System
Self-Initiated · Excel / GAS
Built a fully functional project management tool in Microsoft Excel, including automated dashboards, task assignment workflows, progress tracking, and status reporting, designed for team leads managing distributed workloads.
Designed data model for task ownership, deadlines, status, and priority
Built automated summary dashboards with conditional formatting and formulas
Created reusable templates for daily team reporting cycles
Debugged and iterated on logic to handle real team workflows
Excel /Google App Script PM Tooling Dashboard Design Workflow Design Systems Thinking
2021 – 2022 FLAGSHIP
NurtureBot — Autonomous Agricultural Robot
Final Year Project · JKUAT, Kenya
Designed and fabricated an autonomous robot for agricultural seedling propagation, managing the full project lifecycle from concept through to public exhibition at JKUAT Tech Expo 11.0.
Full lifecycle: concept design → prototyping → procurement → testing → exhibition
Integrated sensors, actuators, and embedded automation systems
Managed component procurement for cost efficiency and on-time delivery
Demonstrated under resource constraints at JKUAT Tech Expo 11.0
Mechatronics PCB Design Sensor Integration Project Lifecycle Procurement
March 2024 – April 2026
Project Development Associate
Viungo Ventures · Kenya
Product and process development in food manufacturing: from workflow design and SOP creation through product launches and market-aligned production planning.
Designed production workflows and SOPs for quality and safety compliance
Developed and launched new products using process engineering techniques
Coordinated procurement and production planning to hit operational targets
Testing and evaluation cycles to reduce wastage and optimise resources
Process Engineering Product Development SOP Development Procurement
Oct 2022 – Feb 2024
Operations Associate
Kuza Africa LTD · Kigali, Rwanda
End-to-end production operations at a Creative Production Hub, timelines, quality standards, financial oversight, and multi-stakeholder project coordination.
Budget tracking, expense management, and monthly financial reporting
Multi-stakeholder project coordination with risk and contingency planning
Process documentation to improve operational consistency
Ops Management Budget Control Risk Management Reporting
Aug 2020 – Oct 2020
Maintenance Engineer Technician
Inchcape Kenya · BMW · Jaguar · Land Rover
Preventive and corrective maintenance on luxury vehicles at a multinational dealership: mechanical and electronic diagnostics, BMW X5 engine overhaul, and client progress reporting.
Brake systems, lubrication systems, engine overhaul (BMW X5)
Electronic and mechanical fault diagnosis across BMW, Jaguar, Land Rover
Client communication and technical progress reporting to high-value customers
Automotive Diagnostics Preventive Maintenance Client Communication Technical Documentation
Skills

What I bring to a team

Technical depth and operational breadth — from reading circuit schematics and fabricating robots, to leading field teams, building PM tools, and writing SOPs that actually get followed.

Management & Leadership
Team Supervision Field Operations Management Performance Monitoring Client Liaison Stakeholder Coordination Daily & Weekly Reporting
Operations & PM
Project Lifecycle Management SOP Development Budget Management Risk Management Procurement Process Documentation Quality Control
PM Tooling
Excel (Advanced) Dashboard Design Task Tracking Systems Workflow Automation GAS / Formulas
Engineering
Mechatronic Systems Design Automotive Diagnostics PCB Design & Fabrication Robot Design & Fabrication Electrical Troubleshooting Soldering & Repair Design For Manufacture Inventor Proteus KiCAD VS Code AutoCAD
Analysis & Strategy
Systems Analysis Process Optimisation Data Analytics (R) Market Research Demand Forecasting
Languages
English — Native Swahili — Native Kinyarwanda — Conversational
Experience

Career Timeline

April 2026 – Present
Field Operations Manager
Digital Creations · Kigali, Rwanda
Managing field activation teams of upto 20 people for brand campaigns including Equity Bank and Illovo Sugar. Daily performance reporting, client liaison, and end-to-end operational oversight.
March 2024 – April 2026
Project Development Associate
Viungo Ventures · Kenya
Product and process development in food manufacturing. Workflow design, SOP creation, procurement coordination, and market-aligned production planning.
Oct 2022 – Feb 2024
Operations Associate
Kuza Africa LTD · Kigali, Rwanda
End-to-end production operations, budget management, multi-stakeholder coordination, and process documentation at a Creative Production Hub.
Sept 2016 – Jun 2022
BSc Mechatronic Engineering
Jomo Kenyatta University of Agriculture and Technology
Engineering design & fabrication, project management, human-centred design. Final year project: NurtureBot autonomous agricultural robot, exhibited at JKUAT Tech Expo 11.0.
Aug 2020 – Oct 2020
Maintenance Engineer Technician
Inchcape Kenya · BMW · Jaguar · Land Rover
Preventive and corrective maintenance, electronic fault detection, and client reporting for a multinational luxury vehicle dealership.
Jul 2019 – Sept 2019
Electronics Repair Intern
Credible Sounds · Kenya
Diagnostics, soldering, and preventive maintenance on professional audio electronics and mixing consoles.
Credentials

Certifications & Training

🤖
Robot Fabrication Certification
JKUAT
📊
Introduction to Data Science
Cisco Networking Academy
📈
Data Analytics with R
Digital Skills Training
🍽️
Food Production & Standards
KIRDI Kenya
⚡
Steam Engineering & Energy Conservation
Training Programme
🛡️
Covid PPE Fabrication
GearBox Kenya
🌍
Jasiri Talent Investor Programme
Entrepreneurship
🏗️
Student Member
Institute of Engineers of Kenya (IEK)
📋
Google Project Management Certificate
Coursera
IN PROGRESS
Contact

Let's build something that works.

I am actively seeking on-site or remote Programme Management, Operations, or Technical Coordinator roles — locally, globally or with Africa-focused organisations. Available for the right opportunity. UTC+2 timezone.

Open to On-site or remote opportunities · GMT+2 · KE & RW work authorisation
Email
lmungaiventures@gmail.com
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LinkedIn
linkedin.com/in/laurin-mungai
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GitHub
github.com/MungaiL
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